FAQs Traction

Traction can only display price and inventory information once you are connected to your Traction branch as a customer. The criteria: you must have a proper account set up with Traction and you must have applied for web access.

UAP INC. complies with the strictest procedures in terms of online security.

Traction.com uses Secure Socket Layer (SSL) protocol to encrypt all transactions that require personal information. All user data, including their name, is scrambled over the Internet. The logout process is designed to protect customers using public computers.

No, you need an online account with Traction to purchase online.

The easiest way is always a phone call. We pride ourselves in giving you the best service, day in and day out, and a website will never replace human interaction. Check your branch’s business hours for the ideal time to call.

We appreciate reading your comments and thank you for reporting any errors that might have slipped on our website. Simply click on the “Feedback” tab permanently displayed on the right-hand side of the page, leave us a message, and the Web Team will respond as soon as possible.

We invite you to watch this short introductory video and then browse our website. Should you still have questions after this, please feel free to contact your sales representative and ask them to give you a more in-depth demo.

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• Largest part company with the most available parts in Canada
• Hands down the most powerful distribution network in Canada
• Proximity to any of our 114 stores
• Knowledgeable staff
• Because you can always count on us when you need to get a vehicle back on the road.

All our Traction stores offer delivery with their own company delivery trucks. However, you can always choose to pick up your order yourself. Simply select either of the two options when completing your online order.

To find the closest Traction store, please click here

If you are interested in joining the Traction family, visit our career website

Click here to fill out the form.

The health & safety of our customers, our employees and their families remain an absolute priority. For this reason, we've implemented numerous preventive measures across our stores to protect everyone's health and safety. Those measures are equal or superior to those recommended by Canada's Public Health Agency.

For more information, please contact your store.