FAQs Traction

You must be logged in to view prices. Logging in will allow you to see the inventory and prices of your nearest store. Go to the “Login” section at the top right of the menu to log in or create an account, or click here. If you need help to do so, you can watch this video which will guide you through each step and explain the difference between the different types of accounts available online.

UAP is committed to protecting the confidentiality of the personal information provided by its customers in the course of its activities, including when they visit its websites or use its online services.

For this purpose, UAP makes every effort to ensure that its employees, representatives and agents behave responsibly at all times with respect to the protection of personal information. To this end, it provides them with appropriate training or awareness sessions.

At UAP, the protection and confidentiality of the personal information it holds is controlled at each stage of information management: collection, holding, use, disclosure and destruction.

At every step of the management of personal information held by UAP, it ensures that consent is obtained from the person involved, which must be obvious, free, informed and given for specific purposes; it is valid only for the time necessary to achieve the purposes for which it was requested.

Traction.com uses Secure Socket Layer (SSL) to encrypt all transactions that require the transmission of personal information. All user data, including their names, is transmitted through this encrypted transmission.

To view our Privacy Policy, please click here.

In order to make online purchases without an account, you must be logged in. This is to show you the inventory and prices of the store nearest you. Go to the “Login” section at the top right of the menu to log in or to create a guest account, or click here. If you need help to do so, you can watch this video which will guide you through each step and explain the difference between the different types of online accounts.

The simplest way is always to give us a call. A website does not replace human contact, and serving you is our utmost priority. To find the store nearest you and to check its opening hours, go to the “Find your Traction store” section at the bottom of any page or click here.

We appreciate all comments and we thank you for reporting any errors that may have occurred on the site. Simply click on the “Feedback” tab permanently located on the right side of your screen. You can email it to us at [email protected] and we will be happy to respond.

We’ve prepared short tutorials that explain each feature available at traction.com. These capsules are available in the “Resources” menu, by selecting “Tutorial Videos” in the drop-down menu. You can also join this page by clicking here. Please feel free to contact your store or sales representative if you need help navigating the site or to request a demo.

You can find our flyers at the bottom of any page by clicking “Flyer”; you may also access the section directly by clicking here.

Catalogues can be found in the “Resources” menu by selecting “Literature” from the drop-down menu, or you can access them by clicking here.

Opening an online account at Traction.com is very convenient if you are looking for a part quickly for service, or if you are considering making it your one-stop shop for all your replacement part needs.

Simplicity is at the heart of the Traction.com experience. We invite you to join thousands of other users by creating an account today.

• For parts availability
• For the distribution network
• For the proximity
• For our representatives’ knowledge
• Because you can count on us when you need parts

Discover all benefits of our different types of accounts by clicking here.

 

All Traction stores offer delivery with their vehicle. You may also request to have the order prepared for pickup.

To find your nearest store, please click here

We are constantly looking for dedicated people who are passionate about the heavy vehicle parts industry. Check out our Career site for all our job openings.

To subscribe to our newsletters, please click here and fill out the form.

Our policies can be found by clicking at the bottom of any page. You can also consult them by clicking on the following links:

• Terms of Use
• Privacy Policy
• Return Policy